Maintaining Positive Relationships with your Suppliers
…. and knowing when they need to be fired.
YES, you heard that right – you will likely find a time when a supplier has let you and your customer down one too many times, and you need to give them them boot. For my biggest site, Moments of Elegance, we have over 70 suppliers ranging from work at home moms who sell super cute handmade gifts to large wholesale operations. It took me a long time to learn the delicate practice of keeping your suppliers in your back pocket (you want them to LIKE you, so when emergecies come up they may be willing to go the extra mile for you), BUT you do not want to be taken advantage of or work with a supplier who is unwilling admit fault or unwilling to correct a mistake.
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Tags: drop ship, return policy, supplier



Sat, Nov 21, 2009
Business Management, Ecommerce, Learn from Our Mistakes, Setting up Your Website, Starting Your Business